Quality, Professionalism

Jennifer was fantastic! She found a beautiful floor for the remodel at a price that fit the budget. She was very knowledgeable about all the products they sell, and has a great eye for interior design. Just as importantly, the installers were fantastic - efficient, professional and skilled. They were missing a piece from the factory, but came back when I needed them and completed the step beautifully. Both the hardwood installers and carpet installers were top notch. I am very happy!

Great company to work with. We contacted a dozen companies getting quotes and info and half of them told us our old floors were a lost cause and needed to be replaced. Dana told me that wasn’t necessary and talked me through all our options and offered very straightforward and competitive prices. We were actually in a hurry to get the job done since we had another contractor bail on us and our schedule was a mess. She was able to squeeze us in very quickly, with a technician working on our floors within days. Norto was the technician who did the work and he was great at letting us know how each finish would look and last, and offered some very useful advice that helped us decide what was best for our floors. We were going to go with an oil finish, but since that would substantially darken our floors, we went with a light water based finish. Very happy to say they came out great, on time, and a bit under budget. Very grateful for their help.

I had a positive experience with FH replacing flooring and base trim on the main level, and then had them back for the upstairs. For the upstairs, I really appreciated Cleason, Para, and Andre. I was happy that they were able to move and work around furniture in the rooms, and then thought there was good innovation figuring out a couple tricky areas with transitions from new to existing.

Professionalism

The whole experience with FH Flooring was positive, from Cindy our Project Consultant completing a very thorough, acurate, and thoughtful measurement and estimate, to the follow-up on our questions from Dana. We received very professional service, the installers took pride in their work, did a beautiful job and were considerate of our belongings. We are very pleased and would highly recommend them to others.

We just finished our 2nd project (the first was LVP on the main floor, second was carpet on the 2nd level) with FH Flooring, and once again we're delighted with the results. Jennifer and Dana were incredibly helpful advising us on options and guidance, and the installation crews both times have been fantastic--knowledgeable, efficient, clean, and very professional. We'll definitely be repeat customers for future flooring projects.