Quality, Professionalism, Value
Excellent quality service!
I've contacted and compared to half a dozen flooring companies, and they were the best ones to work with from the start to delivery/install of our floors. Some of the highlights of our experience:
1. Accurate and fair quote - Simon did a great job providing a detailed quote, and provided their recommended floor which is cheaper but higher in quality and looks than the floor that recommended. He was able to make adjustments when we decided to make changes to the initial quote.
2. Clear and timely communication - We had a somewhat tight schedule and they were able to communicate well with us on the dates for delivery and install, and let us know asap when the work was delayed for 1 day. As with any projects you would have to expect delays and circle-back, they were always attentive to get everything corrected.
3. Quality of work - The new floor looks amazing! We had all of our carpet replaced with LVP, and traditional hardwood floor extended for a section in the living room. Everything looks spectacular. Comparing our existing hardwood floor with their installed floor, I can see their floor has much better fit and finish. They also took their time and effort to level out the basement concrete to ensure a smooth flat floor.
Shoutouts to: Simon, Dana and anyone else we've worked with at FH Flooring, I would recommend their business to anyone for their floor work.
Ron Sheng